At VJSCT Medical Tourism, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or use our services. By using our website or services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect several types of information from users who visit our website or use our services. This information may include:

1.1 Personal Information

Personal information is data that can be used to identify or contact you. We may collect the following personal information:

• Name: Your full name.

• Contact Information: Email address, phone number, mailing address.

• Medical Information: Medical reports, health records, treatment history, and related information necessary to arrange medical services.

• Travel Information: Passport details, visa details, travel itineraries, accommodation preferences.

• Payment Information: Credit card details, bank account numbers, or other payment information for billing purposes.

1.2 Non-Personal Information

We may collect non-personal information that cannot be used to identify you individually, including:

• Browser type and version.

• IP address.

• Device type.

• Pages visited on our website.

• Time and date of your visit.

• Referring website or service.

1.3 Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to enhance your experience and gather data about how our site is used. Cookies are small text files stored on your device that help us identify your browser and track site usage.

• Cookies: You may choose to accept or reject cookies by adjusting your browser settings. However, rejecting cookies may limit your ability to use certain features of our website.

• Analytics Tools: We use third-party analytics tools such as Google Analytics to monitor website traffic and user behavior.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information for the following purposes:

2.1 Providing Medical Tourism Services

Your personal and medical information is used to facilitate medical consultations, treatment arrangements, and travel bookings. This includes:

• Scheduling doctor appointments.

• Arranging hospital stays.

• Booking flights, accommodation, and transportation.

• Obtaining medical second opinions.

• Preparing visa invitation letters and handling visa applications.

2.2 Payment Processing

We use your payment information to process payments for our services. This includes charging for medical treatment, travel bookings, and other related services.

2.3 Communication

We may use your contact information to communicate with you about your medical treatment, travel plans, or to respond to inquiries and requests for information.

2.4 Improving User Experience

We use non-personal information, such as cookies and analytics data, to monitor and improve our website’s performance, enhance user experience, and understand how users interact with our services.

2.5 Legal and Compliance

We may use your information to comply with legal obligations, resolve disputes, enforce agreements, and protect our rights and the safety of others.

3. How We Share Your Information

We may share your information with third parties under the following circumstances:

3.1 Healthcare Providers

We share your medical information with third-party healthcare providers such as hospitals, doctors, and clinics to arrange your medical treatment. These providers are required to use your information solely for the purpose of delivering medical services.

3.2 Travel and Accommodation Providers

We share your personal information, such as contact details and travel preferences, with airlines, hotels, and transportation companies to arrange travel and accommodation services.

3.3 Payment Processors

We may share your payment information with third-party payment processors to process your transactions securely.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred to the new owners. You will be notified of any such changes in ownership or transfer of your personal information.

3.5 Legal Requirements

We may disclose your information to comply with applicable laws, regulations, or legal proceedings, or in response to a request from law enforcement or other government agencies.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

4.1 Encryption

We use encryption technologies, such as Secure Socket Layer (SSL) encryption, to protect sensitive information transmitted online.

4.2 Access Controls

Access to your personal information is restricted to authorized personnel only, and we ensure that our staff and partners adhere to strict data protection practices.

4.3 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

5.1 Right to Access

You have the right to request access to the personal information we hold about you and to receive a copy of this information.

5.2 Right to Correction

If your personal information is inaccurate or incomplete, you have the right to request correction or updates.

5.3 Right to Deletion

You may request that we delete your personal information under certain circumstances, such as when the data is no longer needed for the purposes for which it was collected.

5.4 Right to Object

You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

5.5 Right to Withdraw Consent

If we process your personal information based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the Contact Information section below.

6. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. International Data Transfers

If you are accessing our services from outside of India, your personal information may be transferred to and processed in India or other countries where our service providers are located. By using our services, you consent to such international transfers of your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal information.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Email: info@vjsct.com

• Phone: +91 7003570697

• Address: JEEV SEWA DHAM, 10 PANDIT MOTILAL NEHRU ROAD, BUDGE BUDGE, KOLKATA, WEST BENGAL, INDIA 700137

10. Effective Date

By using our website or services, you agree to the terms outlined in this Privacy Policy.