Welcome to VJSCT Medical Tourism. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree to these terms, you should not use our website or services.

1. General Terms

1.1 Introduction
These Terms and Conditions (hereinafter referred to as "Terms") govern your access to and use of our website, services, and all related content provided by VJSCT Medical Tourism (hereinafter referred to as "we", "our", or "us").

1.2 Modification of Terms
We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the website or services after any changes have been made constitutes your acceptance of the revised Terms.

1.3 Eligibility
By using our services, you confirm that you are at least 18 years old and have the legal capacity to agree to these Terms. If you are using the services on behalf of a third party (such as a family member or employer), you confirm that you have the authority to act on their behalf and bind them to these Terms.

2. Services Offered

2.1 Medical Tourism Services
We provide medical tourism services, including, but not limited to, arranging medical treatment, travel bookings, accommodation, visa assistance, ambulance services, and post-treatment care (hereinafter referred to as "Services"). These services are provided through partnerships with hospitals, travel providers, and other third-party service providers.

2.2 Medical Disclaimer
We are not a medical provider and do not offer medical advice, diagnosis, or treatment. All medical services are provided by third-party hospitals and healthcare professionals. We act as an intermediary to connect you with healthcare providers and facilitate your medical journey. You agree that all decisions regarding medical treatment are between you and the healthcare provider.

2.3 No Warranty on Medical Outcomes
While we strive to connect you with reputable healthcare providers, we do not guarantee any specific medical outcomes. Medical treatments carry inherent risks, and we are not responsible for the success or failure of any medical procedure or treatment.

2.4 Changes to Services
We reserve the right to modify or discontinue any part of our Services at any time without prior notice.

3. Booking and Payment

3.1 Booking Process
To use our services, you must complete the booking process, which includes providing accurate medical information, travel preferences, and any other necessary details. You agree to provide accurate and truthful information when booking our services.

3.2 Payment Terms
All services must be paid for in advance unless otherwise agreed. Payment methods and schedules will be detailed during the booking process. We reserve the right to cancel any booking if payment is not received by the due date.

3.3 Refunds and Cancellations

• Medical Treatment Bookings: Refunds for medical services are subject to the policies of the healthcare provider. We will facilitate communication with the provider, but we are not responsible for refunds.

• Travel & Accommodation: Refunds or cancellations for travel and accommodation are subject to the policies of the respective travel or accommodation provider.

• Service Fees: Any service fees charged by us are non-refundable unless specifically stated otherwise.

4. Medical Records and Privacy

4.1 Medical Information
In order to facilitate your medical treatment, you may be required to provide medical records, including but not limited to, diagnostic reports, treatment history, and prescriptions. By providing such information, you consent to us sharing this information with third-party healthcare providers as necessary to arrange your treatment.

4.2 Privacy and Data Protection
We are committed to protecting your privacy. All personal information collected by us is handled in accordance with our Privacy Policy, which can be found [here] (link to privacy policy). By using our services, you agree to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy.

5. Third-Party Service Providers

5.1 Third-Party Providers
We work with third-party providers such as hospitals, airlines, travel agencies, and accommodation providers to deliver our services. While we aim to select reputable and trustworthy providers, we are not responsible for the actions, negligence, or failures of these third-party providers.

5.2 Liability of Third-Party Providers
Any issues regarding the quality or suitability of medical treatment, travel, accommodation, or other services provided by third-party providers should be addressed directly with them. We are not responsible for any damages, losses, or injuries arising from their services.

6. Limitation of Liability

6.1 No Liability for Medical Outcomes
As stated in Section 2.3, we are not responsible for the success or failure of any medical treatment or procedure. All medical services are provided by third-party healthcare providers.

6.2 No Liability for Delays or Cancellations
We are not liable for any delays, cancellations, or changes in your medical treatment, travel, or accommodation arrangements due to circumstances beyond our control, including but not limited to, flight delays, hospital schedule changes, or visa issues.

6.3 General Limitation
To the fullest extent permitted by applicable law, VJSCT Medical Tourism and its affiliates, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or services, even if we have been advised of the possibility of such damages.

7. User Conduct

7.1 Prohibited Conduct
You agree not to engage in any of the following prohibited activities while using our website or services:

• Providing false or misleading information.

• Using the services for any illegal or unauthorized purpose.

• Interfering with or disrupting the operation of the website or services.

• Attempting to gain unauthorized access to any systems or networks associated with our website.

7.2 Termination of Access
We reserve the right to terminate or restrict your access to our website and services at any time without notice for any violation of these Terms or for any other reason we deem necessary.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of West Bengal, Kolkata. Any disputes arising out of or related to these Terms, or the use of our services shall be subject to the exclusive jurisdiction of the courts of West Bengal, Kolkata.

9. Contact Information

If you have any questions or concerns about these Terms or your use of our services, please contact us at:

• Email: info@vjsct.com

• Phone: +91 7003570697

• Address: JEEV SEWA DHAM, 10 PANDIT MOTILAL NEHRU ROAD, BUDGE BUDGE, KOLKATA, WEST BENGAL, INDIA 700137